Tracking shipments
      Back to home
      1. Fenix Fulfillment - Knowledge base
      2. Account
      3. Tracking shipments

      How to track packages you send through the Fenix Fulfillment Center?

      We enable fast and reliable delivery of packages throughout Europe. We have prepared a simple guide for you on how to track the status of your shipments and ensure that your customers are always informed about the location of their orders.

      Tracking by country

      For each courier, you can find a portal to track shipments and see a sample postal label with the tracking number marked in red.

      Slovenia 🇸🇮

      Logistics partner: GLS Slovenia

      Tracking website: https://gls-group.com/GROUP/en/parcel-tracking

      Example of shipping label - Tracking numbers:

      Tracking slovenia

      Croatia 🇭🇷

      Logistics partner: Hrvatska Pošta

      Tracking website: https://www.posta.hr

      Example of shipping label:
      Hrvaška - Label example

      Hungary 🇭🇺

      Logistics partner: Express One

      Tracking website: https://expressone.hu/en

      Example of shipping label:
      Madžarska - label example

      Slovakia 🇸🇰 

      Logistics partner: SPS

      Tracking website: https://www.sps-sro.sk/en/domovska-stranka-english/

      Example of shipping label:

      Slovaška navodila - label

      Poland 🇵🇱 

      Logistics partner: GLS Poland

      Tracking website: https://gls-group.com/GROUP/en/parcel-tracking

      Example of shipping label:

      Poljska label example

      Germany 🇩🇪

      Logistics partner: GLS

      Tracking website: https://gls-group.com/GROUP/en/parcel-tracking

       

      Italy 🇮🇹

      Logistics partner: GLS Italy

      Tracking website: https://gls-group.com/IT/en/home/

      Example of shipping label:

      Italija - label example

      Romania 🇷🇴 

      Logistics partner: FAN International

      Tracking website: https://fancourier.eu/

      Example of shipping label:

      Romunija label example

      Bulgaria 🇧🇬

      Logistics partner: FAN International

      Tracking website: https://fancourier.eu/

      Example of shipping label:

      Bulgaria - label example

      Czech Republic 🇨🇿 

      Logistics partner: Česká Pošta

      Tracking website: https://www.ceskaposta.cz/en/index

      Example of shipping label:

      Češka label example

      Frequently asked questions

      What should I do if the tracking number does not work?

      Make sure you have entered the tracking number correctly. If it still does not work, wait 24 hours, as the data may be refreshed with a delay.

      Can I also set up tracking for my customers?

      Yes, simply provide the URL and tracking number to your customers so they can track their packages themselves.

      If you have any further questions, please contact us at b2b@dfvu.org.