---
title: How to track packages you send through the Fenix Fulfillment Center?
description: We enable fast and reliable delivery of packages throughout Europe. We have prepared a simple guide for you on how to track the status of your shipments and ensure that your customers are always informed about the location of their orders.
---

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# How to track packages you send through the Fenix Fulfillment Center?

## We enable fast and reliable delivery of packages throughout Europe. We have prepared a simple guide for you on how to track the status of your shipments and ensure that your customers are always informed about the location of their orders.

**Tracking by country**

**For each courier, you can find a portal to track shipments and see a sample postal label with the tracking number marked in red.**

**Slovenia** 🇸🇮

**Logistics partner:** GLS Slovenia

**Tracking website:** https://gls-group.com/GROUP/en/parcel-tracking

**Example of shipping label - Tracking numbers:**

**![Tracking slovenia](https://fenixbazaznanja.dfvu.org/hs-fs/hubfs/Tracking%20slovenia.webp?width=688&height=451&name=Tracking%20slovenia.webp)**

**Croatia** 🇭🇷

**Logistics partner:** Hrvatska Pošta

**Tracking website:** https://www.posta.hr

**Example of shipping label:  
![Hrvaška - Label example](https://fenixbazaznanja.dfvu.org/hs-fs/hubfs/Hrva%C5%A1ka%20-%20Label%20example.webp?width=379&height=561&name=Hrva%C5%A1ka%20-%20Label%20example.webp)**

**Hungary** 🇭🇺

**Logistics partner:** Express One

**Tracking website:** https://expressone.hu/en

**Example of shipping label:  
![Madžarska - label example](https://fenixbazaznanja.dfvu.org/hs-fs/hubfs/Mad%C5%BEarska%20-%20label%20example.webp?width=391&height=575&name=Mad%C5%BEarska%20-%20label%20example.webp)**

**Slovakia** 🇸🇰 

**Logistics partner:** SPS

**Tracking website:** https://www.sps-sro.sk/en/domovska-stranka-english/

**Example of shipping label:**

![Slovaška navodila - label](https://fenixbazaznanja.dfvu.org/hs-fs/hubfs/Slova%C5%A1ka%20navodila%20-%20label.webp?width=571&height=384&name=Slova%C5%A1ka%20navodila%20-%20label.webp)

**Poland** 🇵🇱 

**Logistics partner:** GLS Poland

**Tracking website:** https://gls-group.com/GROUP/en/parcel-tracking

**Example of shipping label:**

![Poljska label example](https://fenixbazaznanja.dfvu.org/hs-fs/hubfs/Poljska%20label%20example.webp?width=576&height=877&name=Poljska%20label%20example.webp)

**Germany** 🇩🇪

**Logistics partner:** GLS

**Tracking website:** https://gls-group.com/GROUP/en/parcel-tracking

 

**Italy 🇮🇹**

**Logistics partner:** GLS Italy

**Tracking website:** https://gls-group.com/IT/en/home/

**Example of shipping label:**

![Italija - label example](https://fenixbazaznanja.dfvu.org/hs-fs/hubfs/Italija%20-%20label%20example.webp?width=381&height=572&name=Italija%20-%20label%20example.webp)

**Romania 🇷🇴** 

**Logistics partner:** FAN International

**Tracking website:** https://fancourier.eu/

**Example of shipping label:**

![Romunija label example](https://fenixbazaznanja.dfvu.org/hs-fs/hubfs/Romunija%20label%20example.webp?width=564&height=845&name=Romunija%20label%20example.webp)

**Bulgaria** 🇧🇬

**Logistics partner:** FAN International

**Tracking website:** https://fancourier.eu/

**Example of shipping label:**

![Bulgaria - label example](https://fenixbazaznanja.dfvu.org/hs-fs/hubfs/Bulgaria%20-%20label%20example.webp?width=384&height=575&name=Bulgaria%20-%20label%20example.webp)

**Czech Republic** 🇨🇿 

**Logistics partner:** Česká Pošta

**Tracking website:** https://www.ceskaposta.cz/en/index

**Example of shipping label:**

![Češka label example](https://fenixbazaznanja.dfvu.org/hs-fs/hubfs/%C4%8Ce%C5%A1ka%20label%20example.webp?width=373&height=570&name=%C4%8Ce%C5%A1ka%20label%20example.webp)

### Frequently asked questions

**What should I do if the tracking number does not work?**

Make sure you have entered the tracking number correctly. If it still does not work, wait 24 hours, as the data may be refreshed with a delay.

**Can I also set up tracking for my customers?**

Yes, simply provide the URL and tracking number to your customers so they can track their packages themselves.

If you have any further questions, please contact us at **b2b@dfvu.org.**

 

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    - [Tracking shipments](https://fenixbazaznanja.dfvu.org/migration/en/account?hsLang=en#tracking-shipments)
    - [Addresses for customer returns by country](https://fenixbazaznanja.dfvu.org/migration/en/account?hsLang=en#addresses-for-customer-returns-by-country)

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